Browse by topic
Getting started
What Playflix is, how to create your account and connect your cloud.
5 articlesOrganizing your media
Name your files correctly so Playflix builds a perfect catalog.
8 articlesWatching
Devices, browser, 4K, subtitles, audio and parental controls.
6 articlesAccount & plans
Plans, free trial, payment, profiles and simultaneous screens.
7 articlesSharing & PartyPay
Share your cloud securely and lower your price with PartyPay.
5 articlesTroubleshooting
Fix connection, playback, subtitles, billing and access issues.
6 articlesPopular articles
Connect your cloud (MEGA)
Link your MEGA storage so Playflix can build your catalog.
How to name movie files
The exact pattern for movie files, field by field, with a real example.
How to name TV show files
The pattern for series, with season and episode fields, and a real example.
Plans: Standard, Duo and Premium
What each plan includes — screens, 4K and PartyPay.
What is PartyPay?
A Premium feature that lowers your price when friends join.
Playback quality and 4K
Watch your media in up to 4K Ultra HD on Premium.